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bangkok-hotels-network.com - Customer Care Live Online!: 24 hours/day, 7 days/week
 

No download is required! If you would like to communicate live, in real time, with one of our Customer Care representatives, it's easy to do. If it says, "Questions? Click for live help." in the box below, that means that one of our agents is online and standing by to assist you. All you have to do is click on the box and a window will open up saying, "Hello. How may I help you?". Again, you do not have to download anything. Simply type your request or comment in and from then on you'll be chatting to a real person.

Customer Care: Live Online! - Status
Below, it will say one of three things:
1.) "Questions? Click for live help." If so, we're standing by to assist you.
2.) "Back in 5 minutes." Please wait five minutes or less.
3.) "Leave a message." Click to send an email.



NEW RESERVATIONS & RECOMMENDATIONS



Making your booking via the Live Chat service?
Please tell the agent Promotion Code #1605.




PAYMENTS, CHANGES & AMENDMENTS



I
f you have ALREADY submitted a request, please click above to
make payments, changes, amendments or to check the status of your booking.
(Please tell the agent you are referring to Bangkok.)


*Please note that while our Customer Service representatives are available 7 days a week, 24 hours a day, 365 days a year, there are busy periods where they may be helping other people. In this case, you will see a "Back in 5 minutes" message above. Please wait and a representative will be right with you. Thank you and we hope you enjoy this service of bangkok-hotels-network.com.

Phone / Fax / Email: 24 hours/day - 7 days/week
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Telephone/Fax/Voicemail
Purpose
Calling From
Service
Charge
Number
• To speak to a live person
Anywhere
Phone Call
Standard*
+66-2-656-0339
(Asia)
• To send a fax only
Asia/Anywhere
Fax Machine
Standard*
+66-2-656-1530
(Asia)
• To send a fax
• To leave a voicemail
USA/Canada
Automated
Toll-free
(Only from USA & Canada)
1-888-482-2235
(New York)
• To send a fax
• To leave a voicemail
Europe
Automated
Standard*
+44-20-7681-1173
(London)
• To send a fax
• To leave a voicemail
Australia
Automated
Standard*
+61-2-9475-0032
(Sydney)
   *Standard simply means the normal rate your phone service provider would charge for the call.

Please note that if you are making a booking via fax or voice-mail we ask you kindly to include:
1.) IMPORTANT: Where you saw the hotel (i.e., bangkok-hotels-network.com, etc.)
2.) Your name
3.) Hotel name and room type
4.) Arrival and departure dates
5.) Your phone number with country code and area code, email address (if applicable)

If you are asking a general question about our service via voice-mail, please be sure to include your phone number with the country code and area code. One of our representatives will get back to you within a few hours. Thank you!

Email
Click here for all email inquiries regarding bookings.

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